Royal Vegas Ontario review: licence, payouts and fees, checked

Royal Vegas homepage, cropped to logo and menu

#18

in OntarioSee all 20 Ontario casinos

7.2Good · out of 10

What this proves: Royal Vegas' Ontario payments page lists Interac withdrawals at 1 to 3 business days.

3 screenshots of its own pages in the review below

Jackpot City's sister casino in Ontario, from the same licence holder, with a well-rated app and a loyalty programme. But every withdrawal sits pending for at least 24 hours with no processing at weekends, Interac and Visa then take 1 to 3 business days, and inactive accounts pay C$10 a month.

Best for: slots players who don't mind waiting to be paid

Watch: a 24-hour pending period with no weekend processing, and a C$10 monthly inactivity fee

Licensed by

AGCO (Ontario), OPIG1237900

Interac payout

1 to 3 business days

Operator

Cadtree Limited

Ontario site

royalvegas.ca/ontario

More facts

Pending period

24 hours, no weekend processing

Inactivity fee

C$10 a month

iPhone app

4.5 (about 580 ratings)

Good

• Interac, Visa and eCheck withdrawals
• A well-rated iPhone app
• Deposit, loss and session limits, and breaks of up to 3 months

Watch out

• Every withdrawal pending for 24 hours, with no weekend processing
• C$10 a month on accounts with no login for 6 months
• No phone support in Ontario
• No published minimum withdrawal

Visit Royal Vegas Compare Ontario casinos

19+ · Opens the official Ontario site · Play responsibly

Royal Vegas also runs a regulated Alberta site. See our Royal Vegas Alberta review.

Royal Vegas is one of the oldest online casino brands, dating back to 2000. In Ontario it’s run by the same company as Jackpot City and Spin Casino, on its own site at royalvegas.ca/ontario. This review covers its licence, how it pays out and what it costs, from Royal Vegas’s own Ontario pages and terms.

Is Royal Vegas legal in Ontario?

Yes. The footer of Royal Vegas’s Ontario site says it’s run by Cadtree Limited, an Alderney-registered company, under Ontario licence number OPIG1237900, issued 23 June 2022. Its Ontario terms say the casino is licensed and regulated by the Alcohol and Gaming Commission of Ontario.

Royal Vegas is on iGaming Ontario’s list of regulated sites, listed for casino.

How fast does Royal Vegas pay out in Ontario?

Slower than its sister sites. Once you ask for your money, Royal Vegas holds the request as pending for a rolling 24 hours, and it doesn’t process withdrawals at weekends, according to its Ontario terms. Until the hold ends, you can reverse the request and keep playing with the balance. After that, Interac, Visa and eCheck payouts take 1 to 3 business days, going by its Ontario payments page.

Its Ontario withdrawal policy adds a weekend rule. Withdrawals requested between 05:00 GMT Thursday and 05:00 GMT Sunday, which is midnight Wednesday night to midnight Saturday night in Ontario in winter, stay pending until 05:00 GMT Monday. So a withdrawal requested on a Monday could reach you by Thursday or Friday, but one requested on a Thursday may not start processing until the following Monday. First withdrawals, large ones and withdrawals after you change payment details can also wait for ID checks.

Deposits and withdrawals

Royal Vegas’s Ontario payments page lists six ways to pay. Three take withdrawals:

The minimum deposit is C$10 for every method. Its Ontario pages don’t publish a minimum withdrawal, so check the cashier before you deposit. Its terms say withdrawals go back to the method you deposited with, up to the amount deposited, and that Royal Vegas isn’t responsible for your bank’s currency conversion fees.

Royal Vegas’s Ontario terms treat an account with no login for 6 months as inactive. It contacts you first, and if you don’t respond or withdraw within 30 days, it can take a C$10 administration fee from your balance every month until the balance runs out or you log in again. That’s stricter than most Ontario sites, which wait 12 months.

Casino games

Its Ontario homepage says it has more than 400 games from Apricot, Pragmatic Play and On Air, covering slots, jackpots including Maple Moolah, table games such as blackjack and roulette, and live dealer games. There’s no sportsbook.

Rewards

Royal Vegas’s Ontario homepage says every player joins its loyalty programme, which earns points on real-money bets that you redeem for bonus credits, with levels that add more benefits as you go up. Its terms say the points count as bonuses, and they can lapse if unused for 6 months. It doesn’t publish how many points you earn or what they’re worth.

The app

Royal Vegas’s iPhone app is rated 4.5 from about 580 ratings on Apple’s Canadian App Store. Its Ontario mobile page also lets you play in a phone browser, and says not every game is available on mobile.

How to sign up

1. Go to royalvegas.ca/ontario, or open the app, while you’re in Ontario. Check the address shows /ontario/.
2. Enter your name, date of birth and address, and confirm you’re 19 or older.
3. Allow the location check. You have to be in Ontario to play.
4. Verify your identity. Its terms say Ontario rules require it at registration, and you may be asked for proof of address and proof of your payment method before a withdrawal.

Customer support

Royal Vegas’s Ontario FAQ says support is by live chat and email. Unlike its Alberta site, its Ontario pages don’t give a phone number. Its terms say complaints about a withdrawal can’t be logged until a week after you request it, and unresolved complaints can go to iGaming Ontario.

What players complain about

Between November 2025 and 10 October 2026, Apple’s Canadian App Store collected 12 one- and two-star reviews of the Royal Vegas app, and we read every one. One app covers both the Ontario and Alberta sites, so most reviewers don’t name a province. The complaints that came up most:

• Support. An hour or more to reach someone on live chat, players say, and then no fix for the problem.
• Offers. Welcome or referral offers that players say never arrived as promised.
• Withdrawals. Payouts that take a long time, with nothing processed at weekends.
• Deposits. Money that players say left their bank but never showed up in their account.

These are complaints, not findings. We can’t check individual cases, and unhappy players are far more likely to leave a review than happy ones, so this shows what can go wrong rather than how often it does. Complaints that slots are rigged turn up at every casino we review, so we’ve left them out.

Safer gambling tools

Royal Vegas’s Ontario responsible gaming page offers deposit limits, loss limits and session limits by day, week or month. Lowering a limit works straight away; raising one takes 24 hours. You can take a temporary exclusion of 24 hours to 3 months, self-exclude for longer, and take a self-test. Like every regulated Ontario site, it honours BetGuard, iGaming Ontario’s single sign-up to block yourself from every legal gambling site in the province. Our responsible gambling page explains how each tool works.

Where Royal Vegas is available in Canada

Your Royal Vegas Ontario account only works here. The brand also has a regulated Alberta site, under a separate licence with separate accounts, plus a Kahnawake-licensed site for the rest of Canada. Wherever you play, you must physically be in that province.

Casinos like Royal Vegas in Ontario

If the wait puts you off, try Jackpot City. The same company runs it, and Instant Withdrawals there skip the pending period. Read the Jackpot City Ontario review

BetRivers approves most withdrawals instantly. Read the BetRivers Ontario review

All three are on our Ontario best casinos page.

Verdict

Royal Vegas is licensed in Ontario, it’s legitimate and its app is well rated. The problem is its sister site. Jackpot City offers nearly the same thing, plus phone support and faster withdrawals. Unless Royal Vegas’s games are what you’re after, pick Jackpot City from this group.

Visit official Ontario site →

Frequently asked questions

Is Royal Vegas legal in Ontario? Yes. Cadtree Limited runs it under Ontario licence OPIG1237900, regulated by the AGCO, and it’s on iGaming Ontario’s directory.

How long do Royal Vegas withdrawals take in Ontario? Each request sits pending for 24 hours, and nothing is processed at weekends, so if you ask between Thursday and Saturday it waits until Monday. Interac, Visa and eCheck then take 1 to 3 business days.

What’s the minimum withdrawal? Its Ontario pages don’t say. The minimum deposit is C$10.

Does Royal Vegas charge an inactivity fee? Yes. Once you haven’t logged in for 6 months, and 30 days after it contacts you, it can take C$10 a month from your balance.

How old do you have to be? 19 in Ontario.

Sources

We did our checks from Ontario on 9 November 2026. On Royal Vegas’s side, that meant its Ontario site and footer, payments page, FAQ, mobile page, responsible gaming page, withdrawal policy and terms and conditions. We also used iGaming Ontario’s directory of regulated sites, and Apple’s Canadian App Store for the Royal Vegas app listing. The player complaints come from that app’s one- and two-star reviews, read the same day.

Play safe

Set a deposit limit in your account before you play, and treat whatever you deposit as spent. If gambling has stopped being fun for you or someone close to you, ConnexOntario is free and open 24/7 on 1-866-531-2600, or text CONNEX to 247247.