NorthStar Bets review: Ontario payouts, casino and sportsbook, checked
By the Legit Casino Check review team. Updated November 2026. Checked against each casino's own pages. 19+ only.
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NorthStar Bets homepage, cropped to logo and menu
What this proves: NorthStar's help centre says withdrawal approval usually takes a few hours, and at most 24.
3 screenshots of its own pages in the review below
A Canadian-owned casino and sportsbook built only for Ontario, with 24/7 phone support, no withdrawal fees and approvals that usually take a few hours. But the minimum withdrawal is C$20, safety checks can stretch a withdrawal to 72 hours, it doesn't publish payout times by method, and its app is rated just 3.5.
Best for: Ontario players who want a local brand with phone support
Watch: a C$20 minimum withdrawal, and an app rated 3.5
- Registered with
- AGCO (Ontario), OPIG1226485
- Min. withdrawal
- C$20
- Withdrawal approval
- A few hours, up to 24
- Withdrawal fees
- None from NorthStar
More facts
- Operator
- NorthStar Gaming Inc.
- Phone
- 1-855-218-7827, 24/7
- iPhone app
- 3.5 (about 400 ratings)
Good
- Phone, live chat and email around the clock
- Withdrawals usually approved within a few hours
- No NorthStar fees on deposits or withdrawals
- Self-exclusion of up to 5 years
Watch out
- C$20 minimum withdrawal
- Safety checks can hold a withdrawal for up to 72 hours
- No payout times published by method
- An app rated 3.5, low for Ontario
19+ · Opens the official Ontario site · Play responsibly
NorthStar Bets is a Canadian-owned online casino and sportsbook made only for Ontario, run by NorthStar Gaming. It puts a casino, live dealer games and a sportsbook on one account at northstarbets.ca. This review covers its licence, how fast it pays and what it offers, from NorthStar’s own pages and help centre.
Is NorthStar Bets legal in Ontario?
Yes. The footer of NorthStar’s site says it’s authorized, licensed and regulated by the Alcohol and Gaming Commission of Ontario under registration number OPIG1226485, for registered players 19 and over who are physically in Ontario.
NorthStar Bets is on iGaming Ontario’s list of regulated sites, listed for casino and sports betting.
How fast does NorthStar Bets pay out?
NorthStar’s withdrawal article says every withdrawal goes through approval, which usually takes a few hours and can take up to 24. It emails you once it’s approved, and the money then goes to your chosen method, with timing that depends on the method.
Another help article adds that some withdrawals go through extra safety checks that can take up to 72 hours, and that Interac is usually the quickest. NorthStar doesn’t publish how long each method takes after approval. Withdrawals over C$10,000 may take longer.
NorthStar Bets publishes only part of its payout time
Approved in hours, up to 3 days with checks. Payout time by method isn't published.
← FasterLongest published wait, daysSlower →
Each dot is one casinoHollow: part of the wait isn't published
See all 20 Ontario casinos
- bet3654 hrs+
- Bally Bet1 days+
- Jackpot City3 days
- Spin Casino3 days
- Betway3 days+
- NorthStar Bets3 days+
- DraftKings3 days+
- Lucky Days4 days
- 888casino4 days
- BetRivers5 days
- Sports Interaction5 days
- BET995 days+
- LeoVegas5 days+
- FanDuel5 days+
- BetMGM6 days
- theScore Bet6 days
- PlayOLG6 days
- Royal Vegas7 days
- Ruby Fortune7 days+
- CaesarsNot published
Striped and +: part of the wait isn't published, so it can take longer.
Where each figure comes from
- bet365: Interac, cards and PayPal processed in 1 to 4 hours. It doesn't say how long the money then takes to reach you.
- Bally Bet: Most withdrawals processed within 24 hours; Interac Autodeposit takes 30 minutes to 24 hours, email transfer 1 to 3 business days.
- Jackpot City: No pending period; Interac often instant, up to 3 business days.
- Spin Casino: No pending period; Interac often instant, up to 3 business days.
- Betway: Pending period of up to 72 hours before processing starts. Processing and payout times aren't published.
- NorthStar Bets: Approval usually takes a few hours and at most 24; extra safety checks can take up to 72 hours. Payout time by method isn't published.
- DraftKings: Interac 1 to 3 days once processed. Processing time isn't stated; its terms promise within 5 business days.
- Lucky Days: Processed within 24 hours once verified, then bank transfer in 10 minutes to 3 working days.
- 888casino: One business day hold, then Interac in 1 to 3 business days.
- BetRivers: Most withdrawals approved instantly; Interac usually within an hour, up to 5 business days.
- Sports Interaction: Reviewed for up to 2 business days, then Interac in 1 to 3 business days.
- BET99: Processed within up to 5 business days. Payout time by method isn't published.
- LeoVegas: Interac up to 5 working days. Its hold or review time isn't stated.
- FanDuel: App listings say as little as 2 hours; its terms say processed within 5 working days. Payout time by method isn't published.
- BetMGM: Internal review of up to 3 to 5 days, then Interac within 24 hours.
- theScore Bet: Up to 72 hours to process, then 1 to 3 business days.
- PlayOLG: Requests reviewed daily, one a day; bank transfer only, in 1 to 5 business days.
- Royal Vegas: A 24-hour pending period, extended to Monday for requests made Thursday to Saturday, then 1 to 3 business days for Interac, Visa or eCheck.
- Ruby Fortune: A 24-hour pending period, extended to Monday for requests made Thursday to Saturday, then a few business days for Interac or Visa. No firm times are published.
- Caesars: Caesars doesn't publish payout times for Ontario. Its terms say it may refuse a withdrawal within 14 days of a card deposit.
Days are business or working days where the casino says so. These are the casinos' own figures, not times we measured, and your first withdrawal will take longer while the casino checks your ID. Full details: casino payout times.
Deposits and withdrawals
You can deposit with Visa, Mastercard, Interac, Apple Pay, Google Pay and American Express, among others, but its withdrawal methods article lists four ways to cash out:
- Interac e-Transfer
- Visa
- PayPal
- Instadebit
You have to deposit with a method before you can withdraw to it, and its terms say withdrawals go back to the last method you deposited with. The minimum withdrawal is C$20, higher than most Ontario sites, and NorthStar sets no maximum of its own. Its help centre says it never charges fees on deposits or withdrawals, though your bank might.
NorthStar’s terms treat an account as inactive after 12 months without a transaction, and dormant after 36 months, when it’s closed and the balance is sent back to your last payment method. They don’t mention an inactivity fee.
The casino and sportsbook
NorthStar’s casino has slots from Playtech and others, including progressive jackpots, Megaways games and its own Fire Blaze jackpots, plus several versions of blackjack, roulette and baccarat, and live dealer games and game shows. The sportsbook covers hockey, basketball, football and international events, with live betting. NorthStar doesn’t publish a game count.
Rewards
NorthStar’s VIP page describes four tiers, Gold Star, Platinum Star, Diamond Star and True North, with a dedicated VIP team, an account manager from Platinum Star, and a better points conversion rate as you go up. It doesn’t publish how you qualify or how many points you earn. Its footer also links to a separate ELITE programme.
The app
The NorthStar Bets Ontario app is rated 3.5 from about 400 ratings on Apple’s Canadian App Store, lower than most Ontario casino apps. There’s also an Android app.
How to sign up
- Go to northstarbets.ca, or open the app, while you’re in Ontario.
- Enter your name, date of birth and address, and confirm you’re 19 or older.
- Allow the location check. You have to be in Ontario to play.
- Verify your identity when asked. NorthStar may ask for more documents before approving a withdrawal, especially to a different account.
Customer support
NorthStar’s contact page says support is open 24 hours a day, every day of the year, by live chat, email at [email protected], or phone on 1-855-218-7827 (218-STAR). Round-the-clock phone support is rare in Ontario.
What players complain about
We read the 16 one- and two-star reviews of the NorthStar Bets app posted on Apple’s Canadian App Store between November 2025 and 16 October 2026. These are the complaints that came up most:
- Verification at withdrawal. The most common complaint: players say deposits were easy, but withdrawals triggered requests for card details, bank statements or other documents.
- Closed accounts. Two players say accounts were closed after large wins, without an explanation they could get.
- Deposit offers. Players say a matched-deposit offer’s play-through rules locked their own money, or that they didn’t understand the rules when they signed up.
- Slow payouts and missing deposits. Withdrawals that took a long time, and deposits players say didn’t reach their account.
These are complaints, not findings. We can’t check individual cases, and unhappy players are far more likely to leave a review than happy ones, so this shows what can go wrong rather than how often it does. Complaints that slots are rigged turn up at every casino we review, so we’ve left them out.
Safer gambling tools
NorthStar’s help centre lists daily, weekly and monthly deposit limits and loss limits, a time-out that stops you depositing or playing while still letting you log in and chat with support, and self-exclusion for 6 months, 1 year or 5 years. Neither a time-out nor a self-exclusion can be lifted early. Like every regulated Ontario site, NorthStar honours BetGuard, iGaming Ontario’s single sign-up to block yourself from every legal gambling site in the province. Our responsible gambling page explains how each tool works.
Where NorthStar Bets is available in Canada
Only in Ontario. NorthStar describes its site as designed specifically for Ontario players, and you have to be physically in Ontario to play.
Casinos like NorthStar Bets in Ontario
Bally Bet publishes payout times for every method and a C$10 minimum. Read the Bally Bet Ontario review
Jackpot City also offers phone support, and has dropped its pending period. Read the Jackpot City Ontario review
All three are on our Ontario best casinos page.
Verdict
NorthStar Bets is a legitimate, Ontario-only casino and sportsbook with some of the best support in the province: phone, chat and email around the clock. Withdrawals are usually approved within hours and carry no fees. But the C$20 minimum, the possible 72-hour checks and a poorly rated app hold it back, and players’ most common complaint is document requests at withdrawal, so verify your account before you deposit.
Frequently asked questions
Is NorthStar Bets legal in Ontario? Yes. NorthStar Gaming runs it under AGCO registration OPIG1226485, and it’s on iGaming Ontario’s directory.
How long do NorthStar Bets withdrawals take? Approval usually takes a few hours and at most 24, though extra safety checks can take up to 72 hours. NorthStar doesn’t publish how long each method takes after that; Interac is usually quickest.
What’s the minimum withdrawal at NorthStar Bets? C$20.
Does NorthStar Bets charge withdrawal fees? No. Its help centre says it never charges fees on deposits or withdrawals.
How old do you have to be? 19, and you must be in Ontario.
Sources
Checked on 9 November 2026 from Ontario against NorthStar’s own pages: its casino page and footer, terms and conditions, contact page, VIP page, and help centre articles on withdrawal times, the quickest way to withdraw, withdrawal methods, minimum and maximum withdrawals, fees and responsible gambling tools. Also iGaming Ontario’s directory of regulated sites and the NorthStar Bets app listing on Apple’s Canadian App Store. Player complaints checked on 9 November 2026 against one- and two-star reviews of that app.
Play safe
Set a deposit limit in your account before you play, and treat whatever you deposit as spent. If gambling has stopped being fun for you or someone close to you, ConnexOntario is free and open 24/7 on 1-866-531-2600, or text CONNEX to 247247.
Update history
- First published.
- First published.
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